Our client is an Outsourcing Company - servicing the online gaming industry - with offices in the UK, Malta and South Africa. There is an exciting opportunity for fluent German speakers to join their international customer service and sales team in Cape Town. In this beautiful coastal city in the southwest of South-Africa you will find outstanding natural beauty with their mountains
and white beaches. Besides this, the city has lots to offer in terms of culture with lots of restaurants, galleries, museums and shops!
As a Customer Advisor you will answer incoming queries via phone, email and live chat from your customer. Providing information, solving problems and building client relationships are all important in this role. A varied and busy role which suits an enthusiastic candidate who is motivated to deliver outstanding service. This is a 24x7 operations and will require you to work on a rotational shift.
As a Sales Advisor you will complete both in- and outbound calls to existing customers where you will actively contact customers in the online gaming industry. Providing product information, informing them of new games and ensuring they remain gamers in the online casino industry is part of your daily tasks. This is a very busy role which suits an enthusiastic candidate who is motivated by targets. This is a 24x7 operations and will require you to work on a rotational shift.
The successful candidate has:
- Fluency in German and English
- Previous customer service and/or sales experience
- Flexible attitude to work on a rotation shift within a 24x7 operation
- Completed High School
- IT literate
- Interest in the online gaming industry desired but not a must
If successful, the initial training period of around 5 months will be completed in their UK based office in London. Company accommodation will be provided for you in London. Once your work visa for South-Africa is sorted by the company, it will be time to relocate to Cape Town where you will join a fantastic international team in a stunning location. Working hard but also having fun is the motto and you will find that lots of benefits will be offered to you including your first 3 months accommodation in Cape Town, free lunch, gym facility, Friday evening bar and much more! Full relocation support is provided by covering among others the cost of your flights, accommodation and visa application