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Advertising Analyst (German)
- Customer Service, technical and troubleshooting support for all geo requests
- Review requests from page administrators needing assistance
- Complete requests based on the policies outlined by Facebook
- Ensure Policy Enforcement on all supported workflows.
- Identify trends of abuse that highlight gaps in policies
- Raise awareness to the teams and Team Leader about potentially problematic content to enhance policy definitions
- Client Interaction
- Proper grammar, spelling and tone when interacting with internal and external clients regarding requests, both in English and native language.
- Ability to explain policy in a way that internal and external clients can understand without violating privacy and disclosure requirements
- Offline review: Working Knowledge on ability to review user generated content and decide whether it’s compliant with policy
- Stakeholder/Business Management:
- Update required applications & tools and keep SME and TL informed of new issues
- Respond through email and chat in a timely manner
- Meet/Exceed targets set within the key research activities
- Ensure exceptional viability / acceptance rate
- Process Improvements and Adherence:
- Meet process SLAs / metrics – productivity and quality targets within the established timelines
- Ensure process guidelines are followed and met as documented.
- Stay updated with the process knowledge / changes - refer to knowledge updates/ repositories to effectively process transactions
- Adhere to security practices set by organization
- Project Control, Management and Review / Program delivery:
- Receive tickets/work on issues related to respective process
- Raise/update CRM tool under required categories for issues identified and escalate to the SME / TL
- Customer Relationship Management:
- Provide information, troubleshoot bugs and/or issues, update required applications & tools and keep SME and TL informed of new issues
- People/Team:
- Contribute to and participate proactively in knowledge sharing sessions
- Participate and contribute to organizational activities
- Personal Excellence:
- Record own attendance and time sheet related data
- Complete mandatory training for self as identified
- Align individual goals with team objectives (work cohesively with the team)
- BA/BS degree or equivalent experience
Karriere in der Schweiz? - diese Möglichkeiten eröffnet E-Commerce
Die Schweiz ist aufgrund des attraktiven Arbeitsmarktes und der hohen Löhne eines der beliebtesten Länder für Arbeitskräfte aus dem Ausland.
Your start to a unique career adventure at BlueLink in Prague
Imagine: Every morning you wake up knowing that your workday is not just a job, but a mission where you combine your love of travel with a dynamic role in the aviation industry. And all this in Prague – a city that enchants with its charm and history. Doesn't that sound like a dream?
8 Tipps gegen Heimweh für Auswanderer
Wenn du ins Ausland ziehst, ist es beinahe unvermeidlich, dass du die Heimat zumindest zeitweise vermissen wirst. Daher haben wir hier die 8 besten Tipps zusammengestellt, um dir dabei zu helfen, dich in deinem neuen Land wie zu Hause zu fühlen.
Finde deine Wohnung in Irland
WG
Dublin, Ireland
Verfügbar ab Aug 04, 2024Rooms for rent in 3-bedroom apartment in Whitehall, Dublin
€1,140
Monat
30Tage
Mindest Aufenthalt
Schlafzimmer:7
Badezimmer:2
WG
Dublin, IrelandVerfügbar ab Feb 07, 2025Room to rent in Downtown Dublin
€850
Monat
30Tage
Mindest Aufenthalt
Schlafzimmer:3
Badezimmer:1
WG
Dublin, IrelandVerfügbar ab Nov 30, 2024Cozy room in 2-bedroom houseshare in Crumlin, Dublin
€750
Monat
30Tage
Mindest Aufenthalt
Schlafzimmer:2
Badezimmer:1