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Tourism Customer Service Agent in Barcelona (German)

Tourism Customer Service Agent in Barcelona (German)
Blu Selection
Dienstag 5 März
Barcelona, Spanien
45 haben sich beworben

Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people?


The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for German speakers with strong team spirit to reinforce their constantly growing Support Team!


The Job.

In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.

  • Provide professional and friendly client support via phone and email
  • Responding to enquiries and handling different problems
  • Ensure quality and professional service
  • Ensure high level of customer satisfaction
  • Follow-up of customer information
  • Having a full understanding of Airbnb processes
  • Record all information in the internal system


The Profile.

  • You are a native German speaker and have an excellent level of English
  • You have a passion for traveling and adventure
  • You are customer oriented
  • You have excellent communication skills
  • You have the ability to build a connection with clients
  • You are an excellent team player
  • You are professional and have a quality minded attitude
  • You are flexible, open-minded and high level of energy


The Offer.

  • Salary: 21.000 Euro Gross/year
  • Working hours: Monday – Sunday: rotation shifts between 9 am -10 pm (2 weekends per month)
  • A full-time contract (39 hours/week; 5 days/week)
  • 3 weeks fully paid training
  • A stable position
  • Relax and friendly work environment
  • Multiple Career opportunities, as it is a fast growing company
  • Free coffee and tea
  • Spacious terrace and chilling area
  • International and multilingual working environment
  • Dynamic and open working environment
  • Start date: ASAP

Barcelona, Spanien

Lebenshaltungskosten

Bröd
Brot 1 Eur
Ein Cappuccino 2 Eur
Kinoticket 10 Eur
Monatliche Fitnessstudio Mitgliedschaft 48 Eur
Monatlicher öffentlicher Nahverkehr 55 Eur
5km Taxifahrt 9 Eur
Kleine Wohnung 862 Eur
Mittelgroße Wohnung 1 056 Eur
Große Wohnung 1 320 Eur

Die Highlights der Stadt

9/10 Freizeit & Kultur
8/10 Gesundheitswesen
8/10 Startups
7/10 Toleranz

Klima und Umweltqualität

263
Durchschnittliche Anzahl an Sonnentagen pro Jahr
102
Durchschnittliche Anzahl an Regentagen pro Jahr
50 / 100 Grünflächen und Parks
37.5 / 100 Luftqualität
72.5 / 100 Abfallverwertung
42.5 / 100 Trinkwasserqualität
57.5 / 100 Rein und fein

Verkehr

Transportmittel zur Arbeit oder zur Schule
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