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Irland, DublinIrland, Dublin

Accenture Operations

Erstellungsdatum 06.12.2018

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Online Advertising Associate - German

Would you like to join a company that solves our clients' toughest challenges in driving innovation? Would you like to build a rewarding career with a global organisation that partners with more than three-quarters of the Fortune Global 500? If so, please read on! We are looking for a talented Digital Advertising Associate to join our team. Accenture is not only a fantastic place to work, you’ll be supported in building a rewarding, long-term career when you become part of our diverse, global community. Opportunity: Online Advertising Associate, fluent in German Role Overview: As a digital marketing professional, you have a passion for helping others achieve results. In this role, you will focus on small to mid-size business customers (SMBs) of a Fortune 500 company. Success in this position commands exceptional customer service output, applicable problem-solving skills, ability to drive solutions and thrive in a dynamic, team-focused environment. Responsibilities include:
  •  Provide advertising support to small and medium-sized businesses (SMBs) based in EMEA through different channels - chat, email and phone
  • Offer digital product and tool support to improve the overall experience and drive higher product adoption and spend.
  • Ability to identify trends and solve problems facing multiple SMB clients
  • Responsibility for helping SMB customers drive results via their digital marketing campaigns through consultation, education, and support, demonstrating the value of the client’s advertising solutions
  • Provide vital insights and feedback on the client’s digital products
Profile Attributes:
  • Demonstrate agility, critical-thinking, problem-solving skills and an ability to ramp up to speed quickly
  • Able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform
  • Solutions mind-set, digitally-focused, tech savvy, with a passion for the customer and customer experience
  • Resolves customer issues in a timely manner, pro-actively communicates to clients on progress, identifying areas for improvements to their online advertising solutions
  • Focused on customer satisfaction by driving the right marketing product adoption for the right customer
  • Self-driven with attention-to-detail and follow-through skills
  • Ability to multi-task and work under pressure
  • Excellent communication skills: verbal, written, listening skills
Key Skills and Experience:
  • Knowledge of digital marketing, online advertising products and social media
  • Fluency in English AND fluency in German
  • Excellent grammar and typing accuracy skills
Preferred Skills and Experience:
  • HTML, CSS, JavaScript, Data Optimization
  • BA or BS in Marketing, Economics, Computer Science or similar field
  • Work experience with internationally distributed teams is a plus
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