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Sitel

Membership Support Agent – Lisbon, Portugal

Sitel Lissabon, Portugal Wednesday 26 September 14 Bewerber

We are Sitel – We are Partners, we are Leaders, we are Experts.
To our Associates we Empower Humans and Enhance Brands.

We are looking for fluent German speakers to become part of Sitel Team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels)
We are happy to be the company where you can develop your talent in a high-energy multicultural environment.

About our new Client 🙂

Our client is a multinational financial services corporation, able to offer world-class Charge and Credit Cards, Business Services, Insurance and more. The main goal is to find new ways to enrich customers’ lives

What we value:

  • Trust and Passionate people, able to inspire others and add value showing empathy and sincerity
  • Strong in communication, interpersonal and telemarketing skills (written and verbal)
  • Solid in listening, problems solving and decision-making skills
  • Ability to deliver “World Class” customer service with attention to details
  • Able to pick up new technology quickly using different devices at the same time
  • English as a 2nd language
  • Availability to work 8 hours/ day, 40 hours/ week, rotating shifts

Experience we (preferably) seek:

  • At least 1 year of customer service experience
  • Business-to-business (B2B) telemarketing experience
  • Financial services industry experience

For non-EU applicants, it is mandatory to hold a valid work permit

We offer you:

  • 300€ upon signing the contract
  • High base salary (14 monthly payments per year)
  • Language bonus (14 monthly payments per year)
  • Bi-Monthly performance bonus (Client + Sitel)
  • Retention bonus every 3 months
  • Monthly meal allowance
  • Relocation package to Portugal (travel + 3 accommodation months)
  • Help in finding accommodation in Lisbon
  • Recognition program for referral friends
  • Fresh fruit on site
  • Great office location with easy access by public transport
  • Private Healthcare + Dental insurance (after 6 months)
  • English speaking Doctor on site
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training, development, and career opportunities
  • Work within a young international team

Take your time to decide (not too much …) and Choose Sitel!

You can apply by clicking on the “Bewerben“-button below. We look forward to your application!

WE CREATE GREAT PLACES TO WORK.

Each of our unique locations are home to great people who love what they do. Sitel is a global leader in customer experience, and no matter which location you visit, you’ll soon become a part of our Sitel family.

Ansprechpartner

António Morais

Bewerben

INFO ÜBER Lissabon

Lebenshaltungskosten

Brot
Brot 0.6 Eur
Ein Cappuccino 2 Eur
Kinoticket 7 Eur
Monatliche Fitnessstudio Mitgliedschaft 45 Eur
Monatlicher öffentlicher Nahverkehr 40 Eur
5km Taxifahrt 4 Eur
Kleine Wohnung 704 Eur
Mittelgroße Wohnung 968 Eur
Große Wohnung 1 144 Eur

Die Highlights der Stadt

10/10 Toleranz
8/10 Sicherheit
8/10 Geschäftsfreiheit
8/10 Freizeit & Kultur

Klima und Umweltqualität

Durchschnittliche Anzahl an Sonnentagen pro Jahr
218
Durchschnittliche Anzahl an Regentagen pro Jahr
147
Grünflächen und Parks 67.5 / 100
Luftqualität 62.5 / 100
Abfallverwertung 65 / 100
Trinkwasserqualität 82.5 / 100
Rein und fein 52.5 / 100

Verkehr

Transportmittel zur Arbeit oder zur Schule
  • Auto 46.4
  • Fußweg 19.6
  • Zug 15.5
  • Bus 7.2
  • Motorrad 5.2
  • Home Office 3.1
  • Fahrrad 2.1
  • Straßenbahn 1.0
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