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German Technical Support Advisor

German Technical Support Advisor
Sellbytel
Dienstag 17 September
Barcelona, Spanien
12 haben sich beworben

Are you looking for new challenges? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native German and you have a high level of English, you are the perfect fit !

We are looking for German Technical Support Advisors to work for A well known American corporation that provides hardware (smartphone and tablets)/ software product services.

As the Technical Support Advisor, you will be:

  • Maintaining client relationships through product support over the phone
  • Providing customers with quotes and product knowledge
  • Handling effectively all incoming incidents
  • Gathering information from customers, troubleshoot technical issues


Conditions:

  • Full-time (39hrs/week) and Permanent Contract


Salary: 

  1. Fixed: 18.000 Euros gross year (base + language compensation)
  2. Performance Bonus: 3.000 Euros gross/year


Shifts:
Monday-Sunday from 09:00 to 00:00 (rotative)

Location
: Barcelona Center

Benefits:

  • Relocation Package provided
  • Possibility to grow within the company


Requirements

  • German native speaker with fluent English
  • Great teammate
  • Willingness to learn and apply new technologies
  • Analytical skills with demonstrated problem solving ability desired
  • Ability to operate in high pressure situations
  • Good technical skills and knowledge preferable
  • Excellent communication skills.


About us

At Webhelp, we make every one matter. For you. For our brands. And for the hundreds of thousands of customers we look after. Webhelp is a big, well established company made up of inspiring individuals buzzing to create excellent customer experiences for some of the world’s most exciting brands. If you’re up for it, you’ll join a high-performing team that you can be proud of and create meaningful moments, moments that matter to customers and clients.

Our Spain sites are located in Barcelona, Valencia, Mallorca, Málaga and Tenerife. For our current career opportunities please visit : www.webhelp.com.

The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.


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