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Hiring Bonus 1500€! German Tech Support Advisor for Mobile Devices

Hiring Bonus 1500€! German Tech Support Advisor for Mobile Devices
Teleperformance
Montag 24 Juni
Athen, Griechenland
9 haben sich beworben

Are you into tech? Get ready!

Benefit from a unique opportunity to become customer representative for one of the Big Four tech companies! A perfect work environment of latest technology, located only 5 minutes from the sea, is waiting for you in Greece!

As a technical support advisor, you will communicate with customers from Germany, Austria & Switzerland to provide support for their mobile devices, after following a complete training by certified instructors.


Job description:

  • Support German, Swiss & Austrian customers via incoming calls
  • Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support advisors
  • Maintain high customer satisfaction

Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account. Also, good performance is rewarded on monthly base with bonuses. Roundtables, meetings & self-guided training help advisors be up-to-date with products & new releases. Last but not least, supervisors are always next to advisors for help!


Skills & Experience required:

  • Fluency in German
  • Advanced English knowledge
  • Great communication skills
  • Prior customer support experience
  • Strong troubleshooting skills
  • Familiarity with smartphones & the world of technology


We offer:

  • 1500€ hiring bonus!
  • Competitive salary
  • 2 extra full salaries per year
  • Monthly performance-based bonus
  • Complete relocation package (flight tickets & accommodation assistance)

TECH UP YOUR CAREER!


Athen, Griechenland

Lebenshaltungskosten

Bröd
Brot 0.6 Eur
Ein Cappuccino 3 Eur
Kinoticket 8 Eur
Monatliche Fitnessstudio Mitgliedschaft 37 Eur
Monatlicher öffentlicher Nahverkehr 35 Eur
5km Taxifahrt 7 Eur
Kleine Wohnung 378 Eur
Mittelgroße Wohnung 493 Eur
Große Wohnung 607 Eur

Die Highlights der Stadt

9/10 Unterkunft
8/10 Freizeit & Kultur
7/10 Gesundheitswesen
7/10 Sicherheit

Klima und Umweltqualität

266.7
Durchschnittliche Anzahl an Sonnentagen pro Jahr
98.3
Durchschnittliche Anzahl an Regentagen pro Jahr
42.5 / 100 Luftqualität
35 / 100 Abfallverwertung
82.5 / 100 Trinkwasserqualität
35 / 100 Rein und fein

Verkehr

Transportmittel zur Arbeit oder zur Schule
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