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Irland, DublinIrland, Dublin

Cognizant

Erstellungsdatum 23.05.2018

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German-speaking Website Optimisation Specialist

Web Product Implementation Specialists with experience of technologies including HTML, CSS and JavaScript are required to join Cognizant at an exciting time of rapid growth and evolution. You will be part of a rapidly growing multilingual client facing team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the implementation of our client’s web based products. You will receive extensive training to develop your technical skills to succeed in an environment that is professional, modern, fast paced and driven by excellence. Web Product Implementation Specialists will be responsible for establishing a new service specifically around this client’s high profile & critical program.  The team will be supporting European based clients/customers and therefore fluent level of German (spoken & written) is essential. Key Responsibilities:
  • Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web based products with customers
  • Give guidance, support, and train customers on how to use the products
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
  • Attend trainings and continuously develop and improve your technical and soft skills
Key Skills and Experience:
  • Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, JavaScript)
  • Experience in WordPress/Shopify/Magento/Drupal or similar platforms (at least 1 platform)
  • Strong communication skills
  • Technologically capable and quick learner
  • Fluent in German and English
Preferred:
  • Proven Customer service, relationship management and support skills
  • Web development and website debugging experience
Relocation: Candidates that are relocating to Dublin for this role receive a €2,000 sign on bonus (privy to tax) in the first month’s payroll. This will be paid alongside the normal salary. Details will be explained in the employment contract. Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centres worldwide and approximately 221,700 employees as of December 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.
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