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Mehr Jobs in Irland
IrlandAccount Strategy Manager - Digital Marketing and Retail Media Services - German Speaking
Irland, DublinSolutions Architect, Commercial Dublin (German Speaking)
- Irland, Dublin
Digital Technical Specialist - Azure Data & AI - German Speaker
German Speaking Quality Analyst (Relocation package offered)
- BA/BS degree in Business or Business Management, or 3+ years equivalent experience- 3+ years equivalent experience in Digital operations to help enforce business policies and guidelines or similar, experience in generating and analyzing report from excel)
- Ability to handle and prioritize multiple tasks with excellent organizational and analytical skills
- Ability to manage written and voice communication (email, chat, phone, and video connects with customers)
- Active user of the Internet, is computer savvy and high on customer centricity
- Demonstrated capabilities of critical thinking, analysis, and problem-solving
- Strong attention to detail
- Outstanding work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
- High standards of written and verbal (neutral accent) English communication skills
- Must be able to work on a flexible schedule (including weekend and night shift work)
- Have knowledge of basic quality tools with excellent problem-solving capabilities and lateral thinking skills.
- Have good knowledge of Audit and Evaluation processes
- Excellent oral, written and interpersonal communication skills to drive training and feedback
- Exceptional listening and analytical skills.
- Intermediate level of knowledge/expertise with PC hardware and software (Word and Excel).
- Strong knowledge of customer care processes and techniques.
- Demonstrated ability to work well in a team environment.
- Have an ability to conduct audits for trainees during training and refreshers
- Be responsible for Audit Accuracy & Quality Improvements.
- Have good time-management skills.
- Conduct remote & live contact quality audits for assigned team
- Share feedback with production agents on audited contacts
- Review analysis of client satisfaction survey and calibration with internal team on dis-satisfaction reasons.
- Create team lead level dashboards on audit performance
- Identify knowledge gaps affecting performance per audited contacts and survey analysis.
- Suggest plans for improvement of low performers and work with internal teams in driving process refresher training
Karriere in der Schweiz? - diese Möglichkeiten eröffnet E-Commerce
Die Schweiz ist aufgrund des attraktiven Arbeitsmarktes und der hohen Löhne eines der beliebtesten Länder für Arbeitskräfte aus dem Ausland.
Your start to a unique career adventure at BlueLink in Prague
Imagine: Every morning you wake up knowing that your workday is not just a job, but a mission where you combine your love of travel with a dynamic role in the aviation industry. And all this in Prague – a city that enchants with its charm and history. Doesn't that sound like a dream?
8 Tipps gegen Heimweh für Auswanderer
Wenn du ins Ausland ziehst, ist es beinahe unvermeidlich, dass du die Heimat zumindest zeitweise vermissen wirst. Daher haben wir hier die 8 besten Tipps zusammengestellt, um dir dabei zu helfen, dich in deinem neuen Land wie zu Hause zu fühlen.
Finde deine Wohnung in Irland
WG
Dublin, Ireland
Verfügbar ab Jun 02, 2025Cosy room to rent in house in North Central Area, Dublin
€620
Monat
30Tage
Mindest Aufenthalt
Schlafzimmer:3
Größe:118m2
Badezimmer:2
WG
Dublin, IrelandVerfügbar ab Jul 01, 2024Room for rent in 3-bedroom apartment in Drumcondra, Dublin
€975
Monat
30Tage
Mindest Aufenthalt
Schlafzimmer:3
WG
Dublin, IrelandJetzt verfügbarRoom for rent in a2-bedroom apartment in Dublin
€1,200
Monat
150Tage
Mindest Aufenthalt
Schlafzimmer:2
Größe:72m2
Badezimmer:2