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German Speaking Customer Service Agent in Malta

German Speaking Customer Service Agent in Malta
Betsson
Dienstag 26 Mai
Saint Julian's, Malta
11 haben sich beworben

Are you a problem solver, excellent communicator and a people person?
If so, we are looking for you to join our award-winning customer service team based in our stunning offices in Malta!

The Wow

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following:

  • Help German speaking customers via e-mail, chat and telephone
  • Work together with your team to reach the best customer satisfaction (including other KPI’s)
  • Translate promotional texts and/or customer surveys in your local language
  • Manage customer accounts

What’s in it for me?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

You’re good at:

  • Communication written and verbal in both German and English
  • Strong Microsoft Office knowledge
  • Background in customer service, this can be face to face, online or via phone calls
  • Multi-tasking and time management

Extra Awesome:

  • Previous iGaming experience
  • Additional language skills: Polish, Swedish

What we offer?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Good to know:

  • Start date: Every second week, training is provided
  • Salary: The salary consists of a base salary and a bonus scheme
  • Work hours: As a customer service agent you work shifts
  • Location: Malta, St Julians
  • We are fast tracking applications and interview processes due to the current situation to ensure new candidates can have immediate security

Ansprechpartner

Hayley Murphy


Saint Julian's, Malta

Lebenshaltungskosten

Bröd
Brot 0.4 Eur
Ein Cappuccino 2 Eur
Kinoticket 8 Eur
Monatliche Fitnessstudio Mitgliedschaft 56 Eur
Monatlicher öffentlicher Nahverkehr 27 Eur
5km Taxifahrt 13 Eur
Kleine Wohnung 801 Eur
Mittelgroße Wohnung 1 056 Eur
Große Wohnung 1 232 Eur

Die Highlights der Stadt

9/10 Sicherheit
8/10 Gesundheitswesen
8/10 Toleranz
6/10 Freizeit & Kultur

Klima und Umweltqualität

42.5 / 100 Abfallverwertung
40 / 100 Trinkwasserqualität
42.5 / 100 Rein und fein

Nationale Corona-Daten

Verkehr

Transportmittel zur Arbeit oder zur Schule
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