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Großbritannien (UK)Großbritannien (UK)

Concentrix

Erstellungsdatum 18.08.2019

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German speaking Customer Service Advisor

Hallo! Have we met before? With some of the world’s biggest and most well-known brands as our clients, chances are, you’ve already interacted with Concentrix! Whether you’re buying a pair of jeans online, calling tech support about your new headphones or ordering a ride share we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights. Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff as we become the greatest customer engagement services company in the world, rich in diversity and talent. What can we offer you?
  • If you are moving from abroad, you can benefit from our relocation package, which includes travel and 28 days free accommodation.
  • A bright, modern, place to work with excellent staff facilities.
  • We’re based on the outskirts of Newcastle, with excellent transport links.
  • Experience life in Newcastle, named 2018 best travel location by Rough Guides.
  • Spend your lunch breaks in the onsite café
  • Take advantage of benefits and discounts with local and national suppliers.
  • Look after your future with our company pension scheme.
  • 20 days holiday (rising to 25) plus statutory bank holidays per annum
  • Hard work and dedication is rewarded at our annual company awards ceremony.
  • Develop your career in a global company of over 225,000 employees across more than 40 countries!
Your day to day role: Our client Tommee Tippee is the number one baby accessories brand in the UK. As a customer service advisor you will be explaining how products are used and assisting when something goes wrong, arranging spares and replacements. You will use the latest cloud software solutions to provide direct support to consumers. Have you got what we’re looking for?
  • Excellent customer service experience
  • Computer literate
  • Ability to multi task using phone/email and chat
  • Excellent problem solving skills
Hours: Working hours between 7am and 10pm Monday – Friday, 7am – 12noon Saturday (working 2 Saturdays in every 4 with a day off during the week) (40 hrs per week) Why Newcastle? Newcastle is a vibrant City with so many different areas each offering new sights, sounds and experiences, you’ll be amazed at how much is on offer whatever your tastes.  World-class culture, vibrant nightlife, award-winning dining, inspiring heritage, fantastic shopping and acclaimed architecture are linked here, as nowhere else, by the famous Geordie spirit. Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.   Watch our video and start your #NewcastleAdventure

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