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German Speaking Customer Care Advisor – Relocation Package, Accommodation & Bonus included

German Speaking Customer Care Advisor – Relocation Package, Accommodation & Bonus included
Webhelp Greece
Freitag 14 Mai
Athen, Griechenland
28 haben sich beworben

Role Overview 

A customer care advisor, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. 

Responsibilities: 

  • Identify and assess customers’ needs to achieve satisfaction 
  • Build and maintain a resolution for customer needs 
  • Provide accurate, valid and complete information by using the right methods/tools 
  • Meet personal/customer service team targets and call handling quotas 
  • Pursuing your personal development based on new methodologies and business cases.  
  • Understand the impact of your decision making and how these can influence the day to day of the team in term of KPI and Daily budget 

Requirements:  

  • Proven customer support experience or experience as a client service representative 
  • Native / near native in the German language and good command of English 
  • Good MS Office skills 
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of client personalities  
  • Excellent communication and presentation skills 
  • Ability to work autonomously and independently. 

The Company offers: 

  • Competitive remuneration package for the Greek Market
  • 14 salaries 
  • Up to 10% monthly performance bonus
  • Indefinite Contract 
  • Private health insurance + Dental Care 
  • 3 euros meal voucher in Up Hellas card per working day  
  • Opportunities for international Career through Webhelp International Mobility program 
  • A challenging working environment  
  • Free Gym and other activities  

 Relocation Package: 

  • Welcome bonus 500 euros– after completing one month in WH 
  • 100 euros amount in their UP Hellas card after completing one month in WH 
  • 1 month of paid accommodation in Airbnb 
  • One way paid ticket to Athens 
  • Taxi from the airport to the Airbnb/accommodation

Athen, Griechenland

Lebenshaltungskosten

Bröd
Brot 0.6 Eur
Ein Cappuccino 3 Eur
Kinoticket 8 Eur
Monatliche Fitnessstudio Mitgliedschaft 37 Eur
Monatlicher öffentlicher Nahverkehr 35 Eur
5km Taxifahrt 7 Eur
Kleine Wohnung 378 Eur
Mittelgroße Wohnung 493 Eur
Große Wohnung 607 Eur

Die Highlights der Stadt

9/10 Unterkunft
8/10 Freizeit & Kultur
7/10 Gesundheitswesen
7/10 Sicherheit

Klima und Umweltqualität

266.7
Durchschnittliche Anzahl an Sonnentagen pro Jahr
98.3
Durchschnittliche Anzahl an Regentagen pro Jahr
45 / 100 Luftqualität
35 / 100 Abfallverwertung
80 / 100 Trinkwasserqualität
32.5 / 100 Rein und fein

Nationale Corona-Daten

Verkehr

Transportmittel zur Arbeit oder zur Schule
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