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German service profiles for international support team

German service profiles for international support team
Moranti
Dienstag 28 Mai
Kopenhagen, Dänemark
17 haben sich beworben

Do you care about the environment and do you believe in sustainable energy – then join our international service and support team at our headquarter in Copenhagen!

Moranti Services has more than 30 years of experience as a service and solution provider within customer service, 1st – 3rd level IT-services, help desk, back office, 24/7 monitoring & support. We serve customers globally in 8 languages. Our headquarter is located in Copenhagen, where we, daily, strive to provide the best customer experience in each dialog.

Main tasks

The task is to provide a professional service and support by phone, social media and e-mail for owners of electric cars, ensuring the overall customer experience by:

  • Supporting and guiding customers in the use of e.g. chargers
  • Service and assistance on various requests
  • Adapt and execute market initiatives according to defined campaigns
  • Ensure the communication flow to external technicians and departments

 

Qualifications

  • College degree, mathematics or technical line preferably, but not a requirement
  • Language skills:
  • German fluently, written and spoken
  • English, high level, written and spoken
  • Additional Nordic language skills are a plus, but not a requirement
  • IT flair

 

Job experience

  • 6-12 months’ experience in Customer Service, Customer Support, Administration or similar

You are a team player, both for your colleagues in the team and your colleagues in the other departments of the company. However, most importantly is your attitude and motivation to make a difference ensuring the team exceed expectations.

 

We offer

Full time and/or part time position, Social Club, salary package – salary paid in DKK, language bonus, pension and health insurance.

A unique opportunity to be a part of a dynamic team in an exciting and fast developing company, with a great culture and where 2 days never are the same.

 

Interested?

Please send your application and CV by clicking on the "Bewerben"-button below.

Bewerben

Kopenhagen, Dänemark

Lebenshaltungskosten

Bröd
Brot 0.8 Eur
Ein Cappuccino 5 Eur
Kinoticket 14 Eur
Monatliche Fitnessstudio Mitgliedschaft 33 Eur
Monatlicher öffentlicher Nahverkehr 67 Eur
5km Taxifahrt 12 Eur
Kleine Wohnung 1 056 Eur
Mittelgroße Wohnung 1 496 Eur
Große Wohnung 2 024 Eur

Die Highlights der Stadt

10/10 Geschäftsfreiheit
9/10 Sicherheit
9/10 Toleranz
9/10 Gesundheitswesen

Klima und Umweltqualität

85 / 100 Grünflächen und Parks
82.5 / 100 Luftqualität
82.5 / 100 Abfallverwertung
87.5 / 100 Trinkwasserqualität
72.5 / 100 Rein und fein

Verkehr

Transportmittel zur Arbeit oder zur Schule
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