Lingocruit is recruiting German speaking customer service representatives for a global firm in Lisbon, Portugal. You will be working with social interactions through Email, Live Chat and phone for one of the firms major clients, Netflix.
Netflix is an American company offering streaming services of movie and TV content through the internet. You will participate in ensuring high quality customer service for the firms 50 million subscribers in over 40 countries. Netflix’s customers watch one billion hours of TV series, movies and original productions per month and we’re looking for dynamic, driven communicators to work with the company’s German contacts.
- Assist clients with their personal accounts, internet surfing and billing
- Ensure Netflix’s excellent quality calls and satisfaction
- Actively listen to the client, show empathy and patience
- Guarantee the quality of the message being transmitted and show good knowledge of the product and services
The ideal candidate:
- Native or near native proficiency in the German Language (C2)
- Good knowledge of the English Language (B2)
- Interest in movies and TV series
- Great communicator with excellent interpersonal skills
- Good computer skills
- Enthusiastic team player
The employer offers:
- Excellent work opportunity in a leading multinational company
- International career in a multicultural environment
- Modern, vibrant and international work environment in beautiful Lisbon
- Initial flight expenses refund, 3 weeks paid accommodation
- Ability to rent a room in a company apartment for up to 14 months
- Attractive salary
- Great career development within the company
- Annually complementary return flight to your home country (within Europe)
- Free Portuguese language courses, sport activities and organized events
The salary is €1,350/month, please note the considerably lower cost of living in Portugal. The national average for a Portuguese salary is €800/month and rental/living/leisure costs are scaled to this.
Does this sound interesting? Interviews are carried out on a continuous basis, upload your CV in English today through the link below!