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Niederlande, AmsterdamNiederlande, Amsterdam

Convergys

Erstellungsdatum 12.03.2018

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Email Support Specialists - German speaking

Do you have excellent written skills in German and good knowledge of English, good problem solving skills, strong grammar skills and knowledge of Windows, Mac, Linux and Android? As a Technical Support Professional, your mission is to solve each case quickly and easily and create amazing experiences for every customer. You consult and partner with our customers to diagnose and resolve their complex questions and issues. You listen, ask questions and make customers' technical issues yesterday's news. Skills for Success: Our most successful employees are customer focused, patient and friendly. They like to be experts in their fields, are natural problems solvers, and are - above all else - great communicators. Other skills necessary to your success include:
  • Solid organizational skills
  • Excellent interpersonal skills
  • Ability to work in a structure, team based environment
  • PC skills; experience with Windows-based computer applications a plus
  • Ability to search and retrieve data from various databases; and to multitask with multiple applications during a customer interaction.
General information: The salary for this position is 1,900 €/month. Are you interested? Please send your English CV + motivation through the "Bewerben"-button.

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