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Customer Support Representative with German and English

Customer Support Representative with German and English
TELUS International Europe
Montag 21 Januar
Sofia, Bulgarien
18 haben sich beworben

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

The position is based in Sofia, Bulgaria!

Your responsibilities:

  • To listen and respond to customers queries via phone, chat and e-mail
  • To provide accurate, valid and complete information to the clients’ requests
  • To identify and assess customers’ needs to achieve satisfaction

Our requirements:

  • To be fluent in German
  • To have a good level of English
  • To enjoy communication with people and resolve cases
  • To have a friendly personality
  • To be a self-motivated and outgoing person

We offer:

  • Stable job - permanent labor contract
  • Competitive salary for the local market
  • Opportunity to plan your own working schedule
  • Career development opportunities
  • Great relocation package: Airplane Tickets/Transportation from Airport/Up to one-month Free Accommodation in a hotel
  • Meal tickets shall be granted monthly
  • International modern working environment
  • Special Discounts & Offers for all employees
  • Employee referral bonus
  • Positive environment
  • Supportive work-life balance policies
  • Continuous assistance and learning

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.

If this opportunity sounds appealing to you, apply now! Send us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!


Sofia, Bulgarien

Lebenshaltungskosten

Bröd
Brot 0.2 Eur
Ein Cappuccino 2 Eur
Kinoticket 6 Eur
Monatliche Fitnessstudio Mitgliedschaft 24 Eur
Monatlicher öffentlicher Nahverkehr 30 Eur
5km Taxifahrt 2 Eur
Kleine Wohnung 308 Eur
Mittelgroße Wohnung 396 Eur
Große Wohnung 475 Eur

Die Highlights der Stadt

9/10 Unterkunft
9/10 Besteuerung
9/10 Lebenshaltungskosten
8/10 Sicherheit

Klima und Umweltqualität

65 / 100 Grünflächen und Parks
42.5 / 100 Abfallverwertung
75 / 100 Trinkwasserqualität
40 / 100 Rein und fein

Verkehr

Transportmittel zur Arbeit oder zur Schule
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