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Customer Service Team Manager for iGaming company on sunny Malta

Customer Service Team Manager for iGaming company on sunny Malta
Lingocruit AB
Montag 3 Mai
Msida, Malta
2 haben sich beworben

Are you ready for the next challenge in your career within iGaming? Do you thrive on coaching and motivating your team to provide the best possible service?

Lingocruit is now recruiting a German speaking Customer Service Team Lead on behalf of our client in Malta. They are a fast growing provider of complete online gaming and casino solutions under the umbrella of platincasino.com. They are now looking for a talented and experienced addition to come lead their customer service department.

As Customer Service Team Manager, you are mainly responsible for the performance of the Customer Service Team. You provide mentorship and guidance to employees, maintain ongoing two-way communications, and promote professionalism, teamwork, and an outstanding level of service. You organise training for existing and new employees and set team goals and objectives to ensure that the team members reach or exceed them. You will also assist the relevant departments, including Fraud Officer and the Money Laundering Reporting Officer when required, as well as ensuring a smooth communication from your department to the others.

**Your safety is important to us! Our client has made sure the necessary precautions have been taken with regards to Covid-19 in order to offer you a safe onboarding and relocation**

You’re a good fit for the job if you

  • Are a native German speaker
  • Have a great level of English
  • Have at least 2 years of experience within customer service in the iGaming industry
  • Have previous Team Leading experience
  • Value service over everything else
  • Are a great motivator and are eager to become part of an upscaling company

The employer offers

  • Initial training
  • Salary of €36,000/year after probation
  • Substantial yearly bonus
  • Health insurance
  • Permanent contract
  • Gym membership
  • Coffees, lunches and breakfasts at the office
  • Modern office in central Sliema with stunning views from the penthouse office
  • The experience to work in an international environment
  • Chance to grow with the company

Send in your application in English today! We conduct phone interviews continuously and are looking forward to telling you more about the position.


Msida, Malta


Brot 0.4 Eur
Ein Cappuccino 2 Eur
Kinoticket 8 Eur
Monatliche Fitnessstudio Mitgliedschaft 56 Eur
Monatlicher öffentlicher Nahverkehr 27 Eur
5km Taxifahrt 13 Eur
Kleine Wohnung 801 Eur
Mittelgroße Wohnung 1 056 Eur
Große Wohnung 1 232 Eur

Die Highlights der Stadt

9/10 Sicherheit
8/10 Gesundheitswesen
8/10 Toleranz
6/10 Freizeit & Kultur

Klima und Umweltqualität

30 / 100 Luftqualität
42.5 / 100 Abfallverwertung
40 / 100 Trinkwasserqualität
40 / 100 Rein und fein

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