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Accenture Operations

Customer Service Agent with English and German

Accenture Operations Krakau, Polen Thursday 29 November 6 Bewerber

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do?
As a Customer Service Agent, you will handle Business to Business relations with our customers. Mainly, you will be responsible for:

  • Providing excellent customer service in an inbound customer contact environment via email or chat
  • Providing Business to Business Support services with emphasis on online advertising sector, and social media
  • Maintaining high customer satisfaction experience

What we expect from you:

  • Very good communication skills in English and German
  • Good grammar and typing accuracy skills
  • Stress resistance
  • Customer service/Call center experience nice to have

What we can offer:

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

When applying please enclose the below statement:

“I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them.”

Check out all our job vacancies at our website: www.accenture.pl/operationswarszawa

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Bewerben

INFO ÜBER Krakau

Lebenshaltungskosten

Brot
Brot 0.3 Eur
Ein Cappuccino 2 Eur
Kinoticket 6 Eur
Monatliche Fitnessstudio Mitgliedschaft 31 Eur
Monatlicher öffentlicher Nahverkehr 25 Eur
5km Taxifahrt 4 Eur
Kleine Wohnung 475 Eur
Mittelgroße Wohnung 616 Eur
Große Wohnung 757 Eur

Die Highlights der Stadt

9/10 Sicherheit
9/10 Lebenshaltungskosten
8/10 Unterkunft
8/10 Freizeit & Kultur

Klima und Umweltqualität

Durchschnittliche Anzahl an Sonnentagen pro Jahr
217
Durchschnittliche Anzahl an Regentagen pro Jahr
148
Grünflächen und Parks 57.5 / 100
Abfallverwertung 70 / 100
Trinkwasserqualität 70 / 100
Rein und fein 65 / 100

Verkehr

Transportmittel zur Arbeit oder zur Schule
  • Auto 26.1
  • Fußweg 21.7
  • Bus 17.4
  • Straßenbahn 13.0
  • Fahrrad 10.1
  • Zug 5.8
  • Home Office 5.8
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