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Customer Service Advisor with German
- Providing assistance via phone, e-mail and chat regarding invoices, contracts and subscription details;
- Promoting new products and services to the clients;
- Providing technical assistance on the phone to the client;
- Listening attentively to customer needs and concerns;
- Demonstrating empathy while maximizing opportunity to build rapport with the customer;
- Greeting customers in a friendly and professional manner using agreed upon procedures;
- Participating in activities designed to improve customer satisfaction and business performance.
- Very good German language skills (minimum B2 level, verbal and written);
- Strong PC and navigation skills;
- Customer focus and attention to details;
- Problem-solving skills;
- Multitasking ability;
- Ability to communicate efficiently;
- Previous customer support experience will be a plus;
- Technical knowledge will be an advantage;
- Willingness to grow in a multinational environment.
- A competitive salary and performance bonus;
- An undetermined contract;
- Part-time/ full time flexibility;
- Paid language trainings and on the job training;
- Team celebration events (Fruits Day, Massage at the office, Ice Cream Day and more to come);
- Easter and Christmas vouchers;
- Sport and wellness incentives;
- Covering transportation expenses;
- Meal vouchers, medical services and additional vacation days;
- Multinational working environment and career development opportunities;
- Relocation package and accommodation support.
Karriere in der Schweiz? - diese Möglichkeiten eröffnet E-Commerce
Die Schweiz ist aufgrund des attraktiven Arbeitsmarktes und der hohen Löhne eines der beliebtesten Länder für Arbeitskräfte aus dem Ausland.
Your start to a unique career adventure at BlueLink in Prague
Imagine: Every morning you wake up knowing that your workday is not just a job, but a mission where you combine your love of travel with a dynamic role in the aviation industry. And all this in Prague – a city that enchants with its charm and history. Doesn't that sound like a dream?
8 Tipps gegen Heimweh für Auswanderer
Wenn du ins Ausland ziehst, ist es beinahe unvermeidlich, dass du die Heimat zumindest zeitweise vermissen wirst. Daher haben wir hier die 8 besten Tipps zusammengestellt, um dir dabei zu helfen, dich in deinem neuen Land wie zu Hause zu fühlen.
