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MaltaGerman customer support to Malta
- Malta, Msida, L-Imsida
Elevate Your Career in Financial Services in sunny Malta! (German speakers)
Malta, Msida, L-ImsidaGewinne internationale Arbeitserfahrung bei einer Bank im sonnigen Malta!
Empfohlener Job
CRM Account Manager – German
Job Description
- Our customers are important to us. You will maximise the customer experience and life-time value by ensuring that customers play within their limits and in a safe environment by following the best AML and RG practices.
- You will offer pro-active 1:1 treatment including personalised offers.
- You will monitor, track and analyse the financial effectiveness of campaigns through regular reporting to contribute to Tipico’s success and make us better every day.
- We work as #oneteam. You will align closely with other teams to ensure overall best possible customer experience.
Qualifications
- Qualification. You have a degree in Business Administration, sports or equivalent, and working experience in the Gaming industry or in a Customer Service role. Experience in a similar role is highly desirable.
- Fluent German Language Skills. As we are the market leader in Online & Retail sports-betting in Germany, this is essential when communicating with our German speaking customers.
- Fluent English language Skills. Our team consists of more than 30 different nationalities working together to achieve the Tipico mission.
- Sports fan, especially football. Football is the core product of Tipico, our priority is to provide excellent service for our customers. This is what drives us.
- Communicative. You are a people person, you like to communicate with customers, and you have a business- and sales-oriented approach. You have a positive, can-do attitude and good problem-solving skills. You are able to influence stakeholders.
- Analytical. You are highly data-driven to be able to increase Tipico’s turnover by analyzing the gaming behavior of our customers and taking appropriate actions. Additionally, you have advanced Excel skills.
Additional Information
- Established International Group. We have a solid foundation on which to grow
- Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
- Relocation Support. To make your move to Malta as smooth as possible
- Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, Private health and dental insurance and subsidised parking.
- On-site childcare. Worried about where to leave your 3+ year old kids? We’ve got a game plan.
- Sports Incentive. We want you to remain active and will subsidise a membership of the sport of your choice.
- Modern offices. Our very own Tipico tower provides an open plan space with the latest technology.
- Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
- Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
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