Do you have a passion for service and would you like to work for the worlds largest brewery in stunning Prague? Then join their Customer Experience team and receive a signing bonus of 900€!
With a history going back 6 centuries in brewing beer, our client represents some of the biggest beer brands known around the globe. At their head office in the historic city of Prague, they are now looking to expand their international team with German speaking Customer Experience Specialists.
For this role your first priority will be to ensure the best possible customer service, by providing clients with information about products and services, deal with general questions and complaints and be the face and voice of the company. During this time, you will naturally play an important part in the building of customer relations and it will require a good knowledge of the company’s products and services. You will be using various systems and ticketing tools such as Salesforce or SAP applications and monthly targets and KPI’s are nothing new to you, you thrive on reaching your goals!
**Your safety is important to us! With regards to the current pandemic, our client in Prague has made sure the necessary precautions have been taken to provide a safe relocation and onboarding, with temporary home offices, a safe relocation package and other measures taken**
The Ideal Candidate
- Is a native German speaker
- A confident English speaker
- Is service oriented and stress resilient
- A dynamic team player
- Has previous experience with customer service
- Is familiar with ticketing tools such as Salesforce or SAP applications
- Would like to work for a international company on a global scale
The employer offers
- Attractive annual salary between 22,000€ – 26,000€
- Sign-on bonus of 900€
- Relocation package valued at 900€
- Permanent contract
- Fully paid online onboarding
- Competitive benefits
- Meal vouchers
- Benefit points
- Discount for a sports/gym card
- Private pension fund contribution
- Employee Assistance Program (lawyers, coaches, psychologists, nutritionist),
- Mentoring program
- And… Beer vouchers!
Do you have what it takes?
Then apply today and make the next step in your career! Please submit your CV in English. We look forward to speaking with you.