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Niederlande, AmsterdamTalent Acquisition Specialist - German speaking
GERMAN-SPEAKING CUSTOMER SUPPORT ASSOCIATE WANTED
BECOME PART OF OUR CONVERGYS CUSTOMER CARE TEAM
Don't miss out on this great opportunity to join the customer service team for the most famous fashion brands in the world. You will be passionate about the product and highly motivated to deliver exceptional customer service. Customer Support Associate objective The support professional will be responsible for taking inbound calls from prospective customers with regards to fashion products, handling customer inquires in a professional manner while providing the highest level of technical/customer service. It is important to maintain a good knowledge of the fashion environment and the latest fashion styles in order to increase our customer support. About the role… As an Inbound Customer Service Advisor, you’ll be working on behalf of a premium, global fashion label, taking calls and responding to emails from their customers and helping them with any queries they may have. Making great experiences happen is your top priority, which means you’ll do whatever it takes to make sure each customer gets the top-notch service they deserve, every time. With a keen interest in the world of fashion, you’ll have your sales radar switched on, and be ready to maximize opportunities to showcase their latest product lines. Experience and personal skills needed:- Intermediate vocational education (MBO)
- We are looking for candidates that have German as a native language or have lived, worked and / or studied in a country where German was the common language spoken
- You have strong typing and PC skills
- Software related knowledge and aptitude a plus
- Shifts take place mo – fr between 08.30 – 18:00
- Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
- You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
- You are interested in fashion
- Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.
- Ambition is absolutely welcome, we have possibilities for growth, all mentor and team leading positions are usually filled internally! 80% of our managers started as an agent.
- Offering customer service to end users/dealers in relation to a wide range of fashion products
- Answering emails from customers/dealers
- Ensure customer satisfaction by providing timely and accurate information.
- Logging detailed and accurate case notes to ensure optimal assistance for customers
- An exciting full time job in a young international environment
- Fully paid training
- Start salary of Approximately 21 K annually based on full time employment
- 25 vacation days based on full time employment, and holiday allowance
- Pension plan
- Yearly merit review
- Attendance bonus system (700 yearly)
- Referral bonus system (600 euro’s per referred candidate)
- Possibilities for development and promotions
- Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
- Sports- en game activities
- Employee of the month and employee of the year
- BEEP: office parties with food , drinks and dj
Karriere in der Schweiz? - diese Möglichkeiten eröffnet E-Commerce
Die Schweiz ist aufgrund des attraktiven Arbeitsmarktes und der hohen Löhne eines der beliebtesten Länder für Arbeitskräfte aus dem Ausland.
Your start to a unique career adventure at BlueLink in Prague
Imagine: Every morning you wake up knowing that your workday is not just a job, but a mission where you combine your love of travel with a dynamic role in the aviation industry. And all this in Prague – a city that enchants with its charm and history. Doesn't that sound like a dream?
8 Tipps gegen Heimweh für Auswanderer
Wenn du ins Ausland ziehst, ist es beinahe unvermeidlich, dass du die Heimat zumindest zeitweise vermissen wirst. Daher haben wir hier die 8 besten Tipps zusammengestellt, um dir dabei zu helfen, dich in deinem neuen Land wie zu Hause zu fühlen.
Finde deine Wohnung in Niederlande
WG
Amsterdam, Netherlands
Verfügbar ab Jul 02, 2024€981
Monat
90Tage
Mindest Aufenthalt
Schlafzimmer:8
Größe:185m2
Badezimmer:1
WG
Rotterdam, NetherlandsVerfügbar ab Aug 22, 2024Room in shared apartment in Rotterdam
€625
Monat
90Tage
Mindest Aufenthalt
Schlafzimmer:1
Badezimmer:1
WG
Amsterdam, NetherlandsVerfügbar ab Jul 01, 2025€955
Monat
90Tage
Mindest Aufenthalt
Schlafzimmer:4
Größe:121m2
Badezimmer:1