We are professional, transparent and fun to be with. We are BlueLink International CZ.
Interested in working in a fast-paced, team-oriented environment? BlueLink International CZ is a multicultural Client service center belonging to Air France-KLM Group based in Prague: 500 employees, 68 nationalities, 20 different languages spoken and a business that is constantly growing.
BlueLink offers competitive benefits and awesome flight privileges! We value the diversity in our company and we can help you with the relocation to make your arrival in the Czech Republic as comfortable as possible.
Our employees’ daily challenge is to satisfy clients with requests regarding loyalty programs, booking of flight tickets, B2B activities, social media and related subjects concerning after-flight care. Our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.). Helping is our passion.
What are the tasks of this role?
Your task would be to support our Air France and KLM passengers over the phone and via email in German and English language. How should you imagine it?
You will be helping passengers and searching for the best solutions. For example, you will offer them assistance with new bookings, changes of the tickets, additional services, compensations, baggage tracing, web and check-in support… and many other tasks. Your main goal will be having happy passengers with perfect after-flight care. Every day is a new adventure
We would love to get to know you in person if you:
- Speak fluently German and English
- Have strong communication skills
- Love helping others
- Are open to learning new things and searching for new solutions
- Have a positive approach
What can we offer?
- Above-average remuneration
- Discounted flight tickets, Cafeteria system, Travel fund, meal vouchers, home office
- Helping with the relocation – relocation package (accommodation or financial contribution)
- Private medical assistance ulekare.cz for you and your relatives
- Possibility of fast career growth
- Offices located in the center of Prague
- Friendly and multicultural environment
Start – Upon agreement