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Italien, Fiume (Genova)Italien, Fiume (Genova)

Costa Crociere

Erstellungsdatum 12.10.2017

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German-speaking Adult Animator

The success of Costa Crociere is the result of the union between individual talent and the collaboration of our crew on board. Our crew members are constantly on standing on the frontline to make our guests happy, guaranteeing them an unforgettable, exciting, and above all, entertaining and fun-filled cruise. Positive and proactive attitudes, customer orientation, passion for service, knowledge of English and constant training are the keys to success in realizing this magic. The company is experiencing a moment of growth and constantly strives to improve its services through continuous and persevering innovation aiming to surprise guests by exceeding their expectations. Costa Cruises is ambassador of Italian style in the world and is looking for new talents willing to be part of our international crew.

Entertainment - Adult Animator

The Adult animator is the DNA of entertainment. He/she has a natural attitude to relationships and to help and entertain guests through energy and harmony. Good knowledge of English and one foreign language ​​is required, and at least one experience in recreation in tourist / hotel villages is a plus. Main responsibilities
  • Keeps in contact with Guests during the cruise in order to promote the entertainment activities
  • Involves Guests in animation activities in order to socialize and helps them to interact with each other paying special attention to include the isolated ones removing language barriers
  • Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedures.
  • Organizes the animation activities in order to fit Guests expectations and needs
  • Manages Guests complaints taking direct action or addressing them to the Chief Adult Animator or to the relevant department to provide a fast and effective solution
  • Could collaborate in other activities held by the Entertainment Department and when needed for revenue purposes with other departments in accordance with Entertainment working schedule
  • Participates in daily meeting with Adult Animation Team in order to plan and organize the working activities
Skills:
  • Education & Professional Experience: Secondary School (in languages or tourism is a plus)
  • Technical skills:  MS Office, iOS, Android, Sales Techniques, Public Speaking, Problem Solving
  • Language skills: English & German fluent
  • Result Orientation: Feels accountable for results. Is proactive and ready to take decisions up to own responsibility. Plans the work and monitors that results are achieved.
  • H.E.S.S.: Is safety driven. Understands and respects rules. Is proactive and accountable for his/her safety behaviour. Promotes sustainability.
  • Service & Quality: Puts Guests and internal clients at the center. Is service driven. Ensures an excellent service quality. Makes sure expectations are exceeded in line with brand positioning.
  • Cooperation: Communicates effectively; Works in team; Develops network; Adopts a transparent and respectful approach; Relates to others considering and respecting diversity.
  • Ethics: Fully respects the Code of Business Ethics and Corporation standards; Always adopts an ethical approach in line with Company values.
If you like to play, you want to discover a new world, speak English and have the passion for languages, travel, people and cultures, join our team and apply through the "Bewerben"-button! Find out the positions we are currently looking for on our career website at www.career.costacrociere.it

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