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China, ShanghaiChina, Shanghai

AT&S

Erstellungsdatum 29.07.2018

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Account Quality Manager - Shanghai, China

AT&S is one of the global technology leaders and the largest European producer of printed circuit boards with more than 10.000 employees worldwide, plants in Austria, China, India and Korea and Sales Offices around the globe. To facilitate our continuous global policy of growth, we are constantly looking for young talents and experienced professionals with high commitment and ideas that make a difference. Engagement and flexiblity are essential factors for our consequent policy of expansion. To expand our succesful Customer Quality Management team located at AT&S China in Shanghai we are seeking to fill the opening with a candidate looking for an international career step: Account Quality Manager(m/f) Your responsibilities:
  • In this function you report directly to the Customer Quality Manager
  • Represent and promote customer requirements and customer understanding within the organization
  • Qualification of new customers & plant qualifications, of new part numbers (projects) or qualification of standard customers
  • Responsible for customer-related quality-reporting and clarification of customer expectations
  • Responsible for defining, implementing and solving complaint handling processes, as well as decision making in conflict situations
  • Act as Technology Consultant for reliability topics
  • Driving forth of customer-related internal corrective and preventive measures
  • Handling, coordination and monitoring of claims and contact person for quality-relevant issues
  • Inspection of customer contracts for quality-relevant points
Your profile:
  • Technical education with a Bachelor Degree
  • Practical work experience preferably in the automotive or electronic industry
  • Very good knowledge of common quality standards and management systems like ISO9001 and TS 16949
  • Proven experience in dealing with customers in an international environment
  • Ability to represent the company to external organizations (customers, suppliers)
  • Strong interpersonal, communication and leadership skills
  • Diplomatic, result oriented personality with convincing negotiation and conflict solving skills
  • Analytical mind with meticulous attention to details, able to manage difficult and complex situations and tasks
  • High intercultural awareness
  • Excellent EDP skills (Lotus Notes, MS Office, Minitab, SAP)
  • Fluency in English and German (Mandarin is an asset)
Our offer:
  • Personal and professional growth opportunities in a multinational, dynamic company
  • Chance to actively contribute to AT&S´s success in terms of quality and to shape our relationship level with the customer/supplier base
  • Opportunity to deal with a variety of global customers and a multicultural team
  • Chance to gain practical  international experience abroad
  • Attractive compensation & benefit package
If you are interested in this challenging task and want to become part of the AT&S team in our plant in Shanghai, please send us your application and detailed resume. Please click on the "Bewerben"-button below and we look forward to your application

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